Report a Maintenance Issue
Something broken or not working properly? Let us know and we'll coordinate with your landlord to get it sorted. For emergencies, call us directly.
Emergency Repair?
If you're dealing with a burst pipe, gas leak, no hot water, electrical hazard, storm damage or a security breach, don't fill out this form. Call us immediately.
Routine Maintenance
For non-urgent issues like a dripping tap, broken blinds, faulty appliance or general wear and tear, use the form below. We'll review your request and get back to you.
What to include:
- Clear description of the problem
- Photos of the issue (at least 2 are helpful)
- Where in the property it's located
- Your preferred access times
THE PROCESS
How Maintenance Requests Work
Submit Your Request
Fill out the form below with a description, photos and access details.
We Review It
Your property manager reviews the request and contacts the landlord for approval if needed.
Tradesperson Arranged
We organise a qualified tradesperson and coordinate a time that works for you.
Issue Resolved
The repair is completed and we follow up to make sure everything's sorted.
Submit a Maintenance Request
Need Urgent Help?
(07) 5327 3469If your maintenance issue is urgent or could cause damage, call us directly. We're available Monday to Friday, 8:30am to 5:00pm.